VERIFIED SOLUTION i

Resolve participants not getting moved to next operation in an event triggered dialogue in Portrait Dialogue

Issue

In an event triggered dialogue, where the event is a custom event, the participants are not moving to next operation.
 
Custom_event_Operation.PNG

Cause

This was identified as Enhance Request and has been included in the later releases of Portrait Dialogue.

Resolution

UPDATED: November 21, 2017
Hotfix is available for respective Portrait Dialog versions:
 
1. Portrait Dialogue v6.1.0 - Hotfix 10 (6.1.0.367)
2. Portrait Dialogue v6.1.4 - Hotfix 5 (6.1.4.929)
3. Portrait Dialogue v6.1.2

Contact Pitney Bowes Software Support to download the Hotfix. Upgrading to latest version / patch of Portrait Dialogue should also help.