VERIFIED SOLUTION i

Resolve "​Item quantity is outside the banding range for Parent SOR Code" in Confirm

Products affected: Confirm®
 

Issue

You are investigating an error raised from the Contractor Access XML Agent in Confirm® and contained within a file with the extension.err in a Contract's inbound file location or sub-folder thereof. The error is: 

"Item quantity is outside the banding range for Parent SOR Code: B14.0086"

Cause

The Schedule of Rate (SOR) Code: B14.0086 has a Minimum Quantity of 1 in the Confirm system, however the incoming XML file attempts to vary it down to 0. This is the reason for the error. 

Resolution

UPDATED: November 17, 2017
You cannot vary the quantity of an Item down below the minimum quantity that is specified on the SOR Item. Either alter the minimum quantity or only attempt to vary the quantity of the Item within the limitations defined (above or equal to the Minimum Quantity).