VERIFIED SOLUTION i

Resolve EngageOne Series 4 Batch running slow when compared to EngageOne Series 3

Product Feature: Batch (Non-Accumulated)

Operating System: Windows / Linux


 

Issue

When comparing the document production speeds from EngageOne Series 3 to EngageOne Series 4 a significant decrease can be observed.

Cause

EngageOne Series 3 used multiple threads and Generate engines to produce the documents as quickly as the server hardware would allow. In EngageOne Series 4 this has been disabled, causing the performance problems. 

Resolution

UPDATED: November 23, 2017
This issue has been fixed by enabling multiple threads in Series 4. To take advantage of this EngageOne must be running version 4.4.5 or newer.