VERIFIED SOLUTION i
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Resolving Spectrum service not starting with the AVG antivirus software

Issue

Spectrum® Technology Platform services do not start up when using the AVG Antivirus Software.

Cause

The AVG Antivirus seems to be blocking the Spectrum® Technology Platform service from starting up.

Resolution

UPDATED: January 25, 2018


The resolution is to use another Antivirus software, for example McAfee Antivirus or Kaspersky Antivirus software which have no known issues with Spectrum.

Environment Details

Products affected: Spectrum® Technology Platform

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