VERIFIED SOLUTION i

Resolve Delivery Item not deleted in DeleteDeliveryItem web service in EngageOne Server

Product Feature: API (Web Service, SDI, etc.)

Issue

DeleteDeliveryItem web service was not deleting the delivery item from the EngageOne database. 

Upon executing this web service call, the status of the delivery item was only updated to CANCELLED and the delivery item was physically present in the EngageOne database.

 

Cause

This was identified as a software defect in EngageOne Server.

Resolution

UPDATED: January 26, 2018
The fix is included in the EngageOne Server release 4.4 SP 5 (4.4.5) - tentatively scheduled to be released in January 2018.

To find out the exact release date, contact Technical Support by emailing software.support@pb.com quoting reference CES-50786.