VERIFIED SOLUTION i
The print issued in SSA Connect page differs from the template specified in SSA admin console.
Create a print template with a 'Legend' in the top corner with a Width = 6
However when this template is used in SSA Connect page, the legend reverts to a width = 5 leaving a gap down the side
This is a bug in SSA 12.1 and older versions
ResolutionUPDATED: December 4, 2017
A bug has been registered and will be fixed in later releases. Bug reference number CONN-34871