VERIFIED SOLUTION i

Incorrect sorting of assignee’s name under 'Task/Communications' in EngageOne Server 4.X

Issue

When 'Assignee' are arranged in 'Task/Communications', the list is sorted by user’s first name instead of their last name, while their names are displayed ‘Last, First’.
Refer below image-

User-added image
 

Cause

This is known defect prior to EngageOne version 4.3.

Resolution

UPDATED: July 22, 2019
In version 4.3 and later, lists are sorted by user login. First & last name is not displayed in the list.