VERIFIED SOLUTION i

EngageOne NA-Batch Generate not splitting non interactive XML data at start of publication record

Product Feature: Batch (Non-Accumulated)
Versions affected: all prior to 4.4.6
 

Issue

Non interactive XML data used with NA-batch not splitting file at start of publication record, therefore if a data set contains two customer data sets, only one output document is created.

Cause

The method by which publications/documents were identified in XML input data varied between high-speed batch and NA Batch. This issue occurred because only one format is acceptable to NA-Batch.

Resolution

UPDATED: July 20, 2018
The splitting mechanism used to identify publications/documents has been rationalized so that customers can move from high-speed batch to NA Batch processing without encountering this issue.

This change is available in V4.4.6 of EngageOne®.