VERIFIED SOLUTION i
Unable to logging to EngageOne Content Author, getting message as:
This could be caused due to 'Author' role not assigned to Admin login Account.
ResolutionUPDATED: August 7, 2018
Follow these steps:
- Login to Content Author Admin
- Single-click Users in the upper right of the screen:
- Single-click the Admin user to that it is highlighted and click Edit on the button bar
- Add the Author role and click the OK button
- Close all instance of the browser and relaunch it using elevated privileges ('Run as Administrator').