VERIFIED SOLUTION i
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Confirm - FPN wasn't generated

Issue

The street works team have reported a works that received a works stop notice late, but failed to generate an FPN.








 

Cause

If we look at the history tab then we can see that this is a Permit notice and candidate offences are not created for Permit Works.

Resolution

UPDATED: April 10, 2017


This is what is mentioned in the help file for Automatic creation of Offences: 

The following rules apply for determining whether Candidate Offences are created: 

The Fixed Penalty Notices Module must be enabled in the Confirm Licence which the EToN Web Service is using. 
The Fixed Penalty Notices Lookups must be in place within Confirm. 
Candidate Offences are only created for Works where the Highway Authority Organisation of the Notice has the Initiation Flag ticked in the Organisation Lookup. 
Candidate Offences are not created for Self Promoted Works. 
Candidate Offences are not created for Permit Works. 
Candidate Offences are not created for Notices marked as Ignored. 
Candidate Offences are not created for Events, Diversions or Notifiable Works. 
 

Environment Details

Product Feature: Street Works

Operating System: Not stated

Database: Not stated

Configuration: Not stated
 

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