VERIFIED SOLUTION i

EMSGing 1.5.1 outbound gateway 32 byte limit

Issue

EMSGing 1.5.1 outbound gateway 32 byte limit

The Username field when setting up an outbound gateway is limited to 32 characters.

Our client has a username that is 34 characters.

Is there any way to increase the size of this field?

I would like to point out that this limit is inconsistent with the similar fields used in an Outbound Profile. The usernames the client desires are working there. Just doesn’t work in the Outbound Gateway.

Cause

For the gateway, you can not have it more than 32 characters from UI. It does not allow. This limit has been there since beginning.

Resolution

UPDATED: September 7, 2017

If still needed, you can update it directly in database through a SQL update query.


The table that would need to be modified is the gateway table. Field name is user_name