VERIFIED SOLUTION i

Error E01 on the DI200 and Relay 1000

Products affected: DI200™, Relay™ 1000

Issue

The DI200 / Relay 1000 displays error E01 and will not run.

Cause

Door D is not fully latched closed.

Resolution

UPDATED: 18 July 2019
Follow these steps to resolve error E01:
  1. Open door D.
  2. Remove any material.
  3. Close the door D making sure it fully latches.

If the issue is not resolved, contact customer support. Use the Contact Us options below.