VERIFIED SOLUTION i

Resolve error File upload failure message on Auto Submission in Officemail

Issue

Auto Submission failed submitting job randomly with File upload failure message:
User-added image

Cause

File upload failure indicates "failed session due to timeout"

Resolution

UPDATED: April 12, 2017
You will need to review the available CPU and RAM as timeout would likely due to insufficient CPU/RAM; try to double the CPU and RAM to see if it make any different.
And also make sure there are no other high memory consuming application running along with Auto Submission on the same server.
Recommended hardware requirement for Officemail production system is as following:
- i5/i7 based Xeon with 4 or more cores clocked at 2.4 GHz or higher
- 8GB RAM
- 250GB hard disk

Please verify and contact us at software.support@pb.com if you have any query.
 
Environment Details