VERIFIED SOLUTION i

Text in the Portrait Dialogue HTML template gets shifted to left in the Visual Dialogue


 

Issue

Text in the HTML message template is getting shifted to the left while designing in Visual Dialogue but renders correctly in Outlook or web browsers.

View in Visual Dialogue:
 
User-added image

View in Outlook:
 
User-added image

 

Cause

This is a common problem with Visual Dialogue. The Visual Dialogue works on the Internet Explorer settings and many times fails to pick up the setting and produces this behaviour.

Resolution

UPDATED: April 12, 2017
As a workaround, adding an extra line  "<META http-equiv="X-UA-Compatible" content="IE=10,Edge">" below "<META content="text/html; charset=utf-8" http-equiv=Content-Type>" in the HTML template could help in resolving this. Refer following:


<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE></TITLE>
<META content="text/html; charset=utf-8" http-equiv=Content-Type>
<META http-equiv="X-UA-Compatible" content="IE=10,Edge">
<META name=GENERATOR content="MSHTML 11.00.9600.18315"></HEAD>
<BODY>
<P align=center>
<CENTER>
<TABLE dir=ltr cellSpacing=0 width=32 border=1>
<TBODY>