VERIFIED SOLUTION i

Resolving EngageOne Video EOV meaningless named directories exists at log directory


 

Issue

There are many meaningless named directories in /var/rtc/log e.g. 'with', 'to', 'you', etc. 
Each has a beanstalkd-worker.log. 

Cause

These directories appear to have been created by running rtc-beanstalkd-worker.sh (normally run via a cron job) without ioncube loader being installed correctly.

Resolution

UPDATED: April 18, 2017

EOV Runtime must not be installed until any issues with the dependencies install have been resolved.
Those meaningless named directories in /var/rtc/log are likely due to ioncube loader not being installed.
EOV requires the ionCube PHP Loader ioncube_loader_lin_5.3.so to be installed by the website operator.
If you are the website operator please use the ionCube Loader Wizard to assist with installation.

Please verify and contact us at software.support@pb.com if you have any query.