VERIFIED SOLUTION i

Resolve "done Showing login screen" on the Connect+ series and SendPro P series

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

The display on the Connect+® / SendPro™ P Series says "done Showing login screen" and you are unable to select a user name.

Cause

The internal meter software has malfunctioned.

Resolution

UPDATED: September 20, 2017
To resolve this issue, press Alt+Tab once on the keyboard.

Note: If the machine does not have a keyboard, connect any USB keyboard.