VERIFIED SOLUTION i
X

Resolve "The date format set by Windows (M/d/yy) is not accepted by Business Manager. See the LOG file for more information." when opening Business Manager

Issue

When trying to open Business Manager, the error "The date format set by Windows (M/d/yy) is not accepted by Business Manager. See the LOG file for more information." is displayed.

Cause

Business Manager can only open with Regional short date in the MM/dd/yyyy format.

Resolution

UPDATED: August 31, 2017


To resolve this issue:
  1. Select Start Control Panel, Clock, Language, and Region > Region and Language.
  2. Select the Formats tab.
  3. Select Short date to MM/dd/yyyy.
  4. Select OK.
If this does not resolve the issue, contact software support.

Environment Details

Products affected: Business Manager

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