VERIFIED SOLUTION i
Product Feature: Connectivity
When the Default admin user in eMessaging and the group name in LDAP contain a hyphen in the name, then the connection fails. If the hyphen is altered to an underscore or a space, the connection succeeds
Known issue with product
ResolutionUPDATED: April 19, 2017
Patch available in eMessaging V22.214.171.124.