VERIFIED SOLUTION i

Resolve importing an amended template using publishable active content the user has to reimport the active content in EngageOne

Product Feature: Template Management


 

Issue

If a user has made some changes to an existing template in EngageOne, and this template uses publishable active content, when the template is imported into the EngageOne admin console, an error message is received about missing active content, so the user has to republish and reimport the active content when this should not be necessary.

Cause

EngageOne is not correctly parsing the master.xml file included in the template zip file

Resolution

UPDATED: August 24, 2018
Fixed in builds of EngageOne later than 3.1.2.24046.28