VERIFIED SOLUTION i
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Resolve Business Manager opening Dummy window

Issue

When opening Business Manager from a shortcut, a maximized window called "Dummy" opens before the Business Manager screen is displayed.

Cause

The Business Manager shortcut is set to open maximized.

Resolution

UPDATED: August 4, 2016


To resolve this issue:
  1. Right-click the Business Manager shortcut and select Properties.
  2. From the Run menu, select Normal Window.
  3. Select OK.
If this does not resolve the issue, contact software support.

Environment Details

Products affected: Business Manager, Windows 7

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