VERIFIED SOLUTION i

'{exception}../../apps/interactive/templates/awaiting-delivery-detail-FAX.tmpl.html HTTP status: 404' message in EngageOne Server

Issue

Error - '{exception}../../apps/interactive/templates/awaiting-delivery-detail-FAX.tmpl.html HTTP status: 404' being observed in EngageOne application logs while using delivery option with an immediate fax delivery channel.

Cause

It is a product defect in EngageOne Server 4.4.5.

Resolution

UPDATED: August 31, 2018
This has been fixed in EngageOne Server version 4.4.7 and later.