VERIFIED SOLUTION i
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Error "Flexeraak_: /server/bin/wrapper/wrapper (Text file busy)" in Spectrum

Issue

While performing a Spectrum upgrade, in a Linux environment, from Spectrum version 11.1 to 12.2, the upgrade failed and did not run to completion. After reviewing the "Pitney_Bowes_Spectrum_Technology_Platform_Server_Install" log, the following error message was present:

 Install File:             /<InstallDirectory>/server/bin/wrapper/wrapper
                          Status: ERROR
                          Additional Notes: ERROR - Flexeraak_: /<InstallDirectory>/server/bin/wrapper/wrapper (Text file busy)

Cause

Prior to performing an upgrade, the Spectrum server must be completely stopped. In this scenario, there was a running process that was using the "wrapper.log" file, preventing the upgrade from running properly.

Resolution

UPDATED: December 17, 2018


After restoring the backup of the Spectrum 11.1 instance, and confirming there are no running Spectrum processes, the upgrade was run to completion and the server started successfully. 

Environment Details

Products Affected: Spectrum
Product Feature: Installation/Upgrade
Operating System: Linux

 

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