VERIFIED SOLUTION i

How to access the Spectrum server and client tool logs

To access the Spectrum client tool logs (Bootstrap, Management Console, Enterprise Designer, Spectrum Spatial Map Uploader):
  1. Open a Windows Explorer window.
  2. Enter %appdata%/pitney bowes in the address bar.
To access the Spectrum server log:
  1. Navigate to <Spectrum Install>\Pitney Bowes\Spectrum\server\app\repository\logs .
  2. Open the wrapper.log file using a text editor such as notepad.
Environment Details
Operating System: Windows, Linux, UNIX
    
Product affected: Spectrum™ Technology Platform

Versions: 8 SP3, 9 SP3, 10 SP1, 11 SP1
UPDATED:  June 1, 2017