VERIFIED SOLUTION i
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Incorrect font spacing for AFP Bitmap output when font styles are changed mid sentence in EngageOne Generate

Issue

When the user changes font style mid sentence (for example changing from Regular to Bold or Underlined), and the output font format is AFP Bitmap, the spacing between words when the font changes can be unpredictable, usually resulting in the gap between words either becoming too small to separate the words.

Cause

This issue occurs when using Windows fonts in EngageOne® Designer and creating AFP output using Bitmap fonts. When EngageOne Generate converts Windows fonts into Bitmap fonts, the spacing (kerning) is not calculated correctly for some text, usually when changing from standard to bold or underlined for example.

Resolution

UPDATED: July 20, 2018


To resolve the issue follow these steps:
  1. Open the AFP device in use within EngageOne Designer
  2. In the "Settings" tab select "AFP Outline (FOCA Type1)" from the "Output format" drop down box
In the case that AFP Outline fonts cannot be used, the Bitmap fonts can be imported into Designer and used directly. This will mean that the metrics of the output are taken directly from the font, rather than being calculated from the Windows fonts by EngageOne Generate.

Environment Details


 

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