VERIFIED SOLUTION i
X

e2 Vault - Mobile Vault print looks bad

Issue

e2 Vault - Mobile Vault print looks bad

Upon printing pages from Mobile Vault, the print was skewed and unreadable. PDF render and GIF was okay. 

Cause

Upon printing pages from Mobile Vault, the print was skewed and unreadable. PDF render and GIF was okay.

Resolution

UPDATED: October 18, 2017


There is an unsupported mixture of DPIs in the resource set: 
 
X0FU08AP 300 
X0OC0A 240 
X0FU10AP 300 
X0FU09HP 300 
X0FU11HP 300 
X0GT12 240 
X0FU08HP 300 
X0FU06AP 300 
X0FU10HP 300 
X0FU14HP 300 
X0FU07AP 300 
X0FU07HP 300 
C0H20000 240 
 
S1PAYSST 600 
S1CONMI1 missing 
O1TRP049 600 
 
If you have 300 dpi versions available, put them into this resource set and that should allow the documents to view/print correctly. 

Environment Details

Mobile Vault, Windows, Vault 6.1

Downloads

  • No Downloads