VERIFIED SOLUTION i
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Resolving the EngageOne Content Author login error - An unhandled error has occurred in the application

Issue

When attempting to log into EngageOne Content Author, the error "unhandled error has occurred in the application" occurs.
 
Error in Browser

Cause

Cause unknown.

Resolution

UPDATED: August 28, 2017


Run the CCM Content Author Config Tool and run through each of the tabs, running the configurations on each panel, then try accessing the site again.

Alternatively, in some cases it resolves itself after a reboot of the server.

Environment Details

Products Affected: EngageOne Content Author

Downloads

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