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Resolving the MSVCR100.dll error during the launch of MapInfo Pro

Issue

During the launch of MapInfo Pro, an MSVCR100.dll error is displayed.

Cause

This error is typically related to the Microsoft 2010 C++ Libraries that specific versions of MapInfo Pro utilize as a prerequisite for installation.
The error could occur due to a corruption of one or more of the libraries.
The error could also occur due to missing C++ libraries which typically occur when users install MapInfo Pro
via the .msi file and NOT the setup.exe (the setup checks for the needed pre-requisites for Pro to function and the .msi does not).

Resolution

UPDATED: September 8, 2017


User with Admin Rights can try "repairing" the Microsoft 2010 C++ library via Control Panel>Program & Features.

Otherwise, uninstall the following software:
  • MapInfo Professional (do NOT transfer the license if prompted)
  • Microsoft 2010 C++  - all entries
(See the Install Guide for needed pre-requisites for various versions of MapInfo Pro)

Reinstall MapInfo Professional via the setup.exe, which will prompt for new installations of the prerequisite software packages, i.e.  Microsoft C++ Redistributables.

User's can download the 64-bit 2010 C++ libraries here
User's can download the 32-bit 2010 C++ libraries here


 

Environment Details

Products affected: MapInfo Pro™

Downloads

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