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Resolving error "printHeaderAndCData: (gelink_exportkml.mb:838)..." thrown when exporting to .kml using Google Earth Utility in MapInfo Pro

Issue

User running MI Pro makes a selection and then tries to export this selection .kml using the Google Earth link utility but an error is thrown:
User-added image

"printHeaderAndCData: (gelink_exportkml.mb:838) could not find a
public, static method named "convertDecimalToString". Check
method name and signature."

Cause

The method referenced in the error is found within ConvertUTF8.dll which should be located in the user's Professional\Tools folder. The likely cause of the error is that this file is missing or corrupted.

Resolution

UPDATED: September 8, 2017


To resolve this error, try copying the convertutf8.dll from another installation of MapInfo Pro to the installation of MapInfo Pro throwing the error.

Environment Details

Products affected: MapInfo Pro™
 

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