VERIFIED SOLUTION i

Resolve error at startup: "Failed to create MapX control class not registered" in AnySite


 

Issue

After installing AnySite 9.x and launching, an error is thrown: "Failed to create MapX control class not registered"

Cause

Error is occurring because the AnySite Client installation failed (for whatever reason).

Resolution

UPDATED: April 13, 2017
To resolve this issue, uninstall the AnySite Client via add/remove (or Programs and Features) and then run the Clientsetup.exe found in the AnySite program directory - No disk is needed and no serial or unlock code will be requested..

We recommend when installing the AnySite client to right click on the Clientsetup.exe and choose Run as Administrator.