VERIFIED SOLUTION i

Error "unable to load license report DLL. Setup cannot continue" installing MailStream Plus or CODE-1 Plus on Windows

Products affected: MailStream Plus™, CODE-1 Plus™
Operating System: Windows
 

Issue

Error "unable to load license report DLL. Setup cannot continue" when installing MailStream Plus™ or CODE-1 Plus™ on Windows Server 2003, 2008, etc.

Cause

The error message is due to an internal program table that cannot be found, or the pre-requisites for running the install are not correct.  One cause can be from being logged into the server remotely, but the installation files are on your local PC. 

Resolution

UPDATED: June 24, 2019
It is recommended that you have the installation/setup files be on the actual server machine when doing the installation.

The following steps should not be done without first contacting Pitney Bowes Software Technical Support:
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The follow are required:

Microsoft .NET Framework 2.0  -  
https://www.microsoft.com/en-us/download/details.aspx?id=15851
Microsoft .NET Framework 4.0  - https://www.microsoft.com/en-us/download/details.aspx?id=17851
Microsoft C++ 2010 SP1 Runtime Redistributable package (x86)  - https://www.microsoft.com/en-US/download/details.aspx?id=8328

It is possible that one of these requirements are not found on the machine. This would prevent the ACUCOBOL runtime from starting properly, which is likely to cause this issue.