VERIFIED SOLUTION i

Resolve error "unable to load license report DLL. Setup cannot continue' installing MailStream Plus or CODE-1 Plus on Windows

Issue

Error "unable to load license report DLL. Setup cannot continue' when installing MailStream Plus™ or CODE-1 Plus™ on Windows Server 2003, 2008...

Cause

The error message is because an internal program table cannot be found, or the pre-requisites for running it are not correct. 

Resolution

UPDATED: March 13, 2019
One cause of this error can be from being logged into the server remotely, and the installation files are on your local PC.  It is recommended that you have the installation/setup files be on the actual server machine when doing the installation.

The following steps should not be done without contacting Pitney Bowes Software Tech Support first to look into the issue, but one engineer/developer said -
it could relate to a missing prerequisite on the customer’s machine. It is required that the customer have:
Microsoft .NET Framework 2.0  -  
https://www.microsoft.com/en-us/download/details.aspx?id=15851
Microsoft .NET Framework 4.0  - https://www.microsoft.com/en-us/download/details.aspx?id=17851
Microsoft C++ 2010 SP1 Runtime Redistributable package (x86)  - https://www.microsoft.com/en-US/download/details.aspx?id=8328
 It is possible that they are missing one of these requirements on their machine. That would prevent the ACUCOBOL runtime from starting properly, which is likely to cause such an issue as this. I have provided links to the download of each prerequisite file. I would recommend trying this as early as they are able. It should also be noted that I am using Windows 2003 Server R2. That is a requirement of the Visual C++ Redistributable package.
Environment Details
Products affected: MailStream Plus™, CODE-1 Plus™
Operating System: Windows