VERIFIED SOLUTION i

Resolve Windows error 2 occurred while loading the Java VM in Spectrum Client Tools

Products Affected: Spectrum Technology Platform
Product Feature: US Component
Operating System: Windows 2003, Windows 2008, Unix, Linux
Version: 7.0, 8.0

Issue

Customer is getting the following error message when trying to install the Spectrum Client Tools after downloading the installer from http://<SpectrumServerLocation>:8080
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Cause

When downloading the Spectrum Tools from Internet Explorer, Mozilla, or Chrome; it's asking to save a "Setup.zip" file and not a "Setup.exe" file.
 
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Resolution

UPDATED: May 28, 2019
Click on Save and change the File name from "Setup.zip" to "Setup.exe". Click on Save to download. You can now run the Spectrum Client Tools setup as expected.
 
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