VERIFIED SOLUTION i

Resolving right-hand side of EngageOne Designer Host window cut off

Software Affected: EngageOne Designer
 

Issue

The "…" button (for changing the license key) is not visible:
Host window with right-hand side rendered outside the visible frame

Cause

When the dpi is set higher than the default the right-hand side of the "host" window contents are rendered outside the frame of the window. This pushes the "…" button (for changing the license key) outside the frame

In Windows 7 the setting looks like this:
Text size setting in Windows 7
If that is set to something higher than 100% the problem shows up.

In Windows XP it looks like this:
User-added image

Resolution

UPDATED: October 20, 2017
The workaround is to set the dpi back to the default (96 dpi / 100%).

Fixed in JIRA DOC-6712
starting Version 5.6.2389