VERIFIED SOLUTION i

Resolve log error "Mail.dat version 13-1 is not supported. at Mail360.DataManager.MailDatSupport.InputFileMailDatReader" in Mail 360 Data Manager

Issue

A feature was added to Mail360 Data Manager version 2.3.0 for Mail.dat submission for spoilage tracking and reporting. 
 
Unfortunately, in Mail 360 Data Manager 2.4, the Maildat version that is allowed is 09-1.  
 
Here is the error a user received when he tried to import 13-1 files in the M360 DM 2.4 -
 
input_file_id input_file_guid file_type source_selector_name directory file_name file_datetime production_facility_id processed_datetime rejected_datetime error_message exception_detail insert_timestamp update_timestamp jobDeleted
398 DF4DF716-22AB-425D-B2CD-F5C049CA3F8F mail.dat maildats Arbitron AAAA0001 2013-06-20 14:05:40.053 1 NULL 2013-06-24 15:07:19.150 Mail.dat version 13-1 is not supported. at Mail360.DataManager.MailDatSupport.InputFileMailDatReader.Open() at Mail360.DataManager.MessageReceiver.LargeMessageHandler.MailDatInputFileSubmittedLargeMessageHandler.CreateMailDat() at Mail360.DataManager.MessageReceiver.LargeMessageHandler.MailDatInputFileSubmittedLargeMessageHandler.Process() at Mail360.DataManager.MessageReceiver.LargeMessageSupport.QueueServer.RunWorkerThread() 2013-06-20 14:05:40.073 2013-06-24 15:07:19.337 0

Cause

Mail 360 Data Manager 2.4 does not supports Mail.dat 13-1 for the Mail.dat submission for spoilage tracking and reporting which is what MailStream Plus 8.1.0 and 8.1.1 had as the current Mail.dat version.

 

Resolution

UPDATED: November 16, 2017
Mail 360 Data Manager 2.5 will support Mail.dat 13-1 for the Mail.dat® submission for spoilage tracking and reporting.

This version was released in November 2013.
Environment Details
Product Affected:  MAIL360 Data Manager™
Product Feature: Mail.dat submission for spoilage tracking and reporting. 
Operating System: Windows 2008