VERIFIED SOLUTION i

Resolving EngageOne Designer SQL installation error on Windows XP

Software Afffected: EngageOne Designer

Issue

EngageOne Designer SQL installation error on Windows XP.

Cause

SQL 2012 is not compatible with Windows XP.

Resolution

UPDATED: October 24, 2017
If no SQL instance is detected on the install machine, we automatically install SQL 2012 Express, which is not compatible with Win XP.

If you want to use Win XP with V6.0 of EngageOne Designer, you will need to ensure that you have SQL installed prior to installation.