VERIFIED SOLUTION i

Issue importing PDF's to DOC1 vesrson 5.5

Product Feature: Utilities

Operating System: Not stated

Database: Not stated

Configuration: Not stated
 

Issue

Issue importing PDF's to DOC1 version 5.5

Cause

Doc1 is unable to import specific PDF files into Designer

Resolution

UPDATED: September 1, 2017
This is usually because of the level of PDF that is being imported.

Earlier versions of Doc1 used older Adobe libraries, so are not compatible with the higher levels of PDF (ie 1.5).

Creating PDF at a level of 1.2 should successfully import.