VERIFIED SOLUTION i

Resolving EngageOne Generate error GEN0351W

Issue

When placing an RTF in a Text Box, the EngageOne Generate error GEN0351W occurs.

Cause

Text may be truncated due to overflow in one or more text box areas.

Resolution

UPDATED: November 6, 2017
If you place an RTF content inside a text box, then it must fit on the page, as text boxes cannot span pages (even if the designer may give this impression).

When running EngageOne Generate, it will attempt to fit the entire text box on the current page, if it can't do this, it will attempt to place it on the subsequent page, if it still cannot do this, then EngageOne Generate will fail.

Try one or more of the following:
1) Increase the size of the relevant text box so that the text fits.
2) Remove some of the text
3) Decrease the font size of the text so it fits in the existing text-box.
Environment Details
Software Affected: EngageOne Designer/Generate