VERIFIED SOLUTION i

Resolve issue in Anysite where Export Map in Batch Loader produces an image that cuts off part of a boundary

Products affected: AnySite™

Issue

When using the Batch Loader to add the action of Export Map on a table of custom boundaries or polygons, the resulting image file does not display the full extents or limit of the region.  Part of the polygon is “clipped” and the image appears to be zoomed in.

Example:
User-added image

Cause

The problem can result from having the setting of 11 x 17 landscape chosen under:
Edit>preferences>system options>map dropdown.

The problem can also manifest if 81/2 x 11 landscape is chosen but the check box at the bottom of the dialog is checked for: "shrink map view to fit layout".

Resolution

UPDATED: September 20, 2017

Go to Edit>preferences>system options>

User-added image

User-added image

Make sure Letter (8 1/2 by 11) Landscape is chosen under the Map dropdown.
Then uncheck the box at the bottom of the dialog for:
"Shrink Map View to Fit Layout"

User-added image