VERIFIED SOLUTION i

Resolve blank error message when using the Exponare Measure Tool

Issue

The following error appears when user click on Measure Distance and Measure Area Tool:

User-added image

Upon clicking OK, the Measure Distance and Measure Area Tool will work.
 

Cause

Measure Distance and Measure Area Tool is being configured with child nodes.

Resolution

UPDATED: August 24, 2017
To solve the issue, go to Configuration Manager > Menus > Toolbars > Map Menu and perform one of the followings:
  • Remove the child nodes of Measure Distance and Measure Area Tool, OR
  • Keep the chile nodes and set the command of Measure Distance and Measure Area to <none>

 
Environment Details
Exponare 5.1 64 bit, Windows Server 2008
Client Exponare 5.1 32 bit, Windows 7 64 bit