VERIFIED SOLUTION i

Resolve User having Error saving Message Template in Potrait Dialogue

Issue

A new User is not able to save any message templates on his own machine in Visual Dialogue.

The error screenshot is attached.

Cause

User was facing this issue because they did not have full access on share folder on server machine.

Resolution

UPDATED: August 24, 2017
Below is the path of shared folder C:\ProgramFiles\PST\MillionHandshakeData.
Environment Details
Product Feature: Dialog Admin

Operating System: Windows 7