VERIFIED SOLUTION i

Resolve E-Messaging error "Journal Parsing Error.Malformed DOC1 XML Journal File"

Issue

When attempting to process documents in e-Messaging an error is reported in the vendor and e-Messaging logs:
 
2013-09-13 13:00:22  10 Error occurred in outboundprofie profile: Journal parsing error.Malformed DOC1 XML journal file: 'InvoiceStatement_New_8-na.dij'

Cause

The error shown is caused by using JDK 1.5 (or previous) or by not correctly setting the JAVA_HOME environment variable.

E-Messaging versions 1.4M3 and later require JDK 1.6.

Resolution

UPDATED: April 20, 2017
To resolve the issue ensure the following:
  • JDK 1.6 is installed
  • JAVA_HOME environment variable is correctly set to JDK 1.6 path
Environment Details