VERIFIED SOLUTION i

Resolve issue installing Spectrum Client API

Product Feature: Installation / Upgrade

Operating System: Windows

Version: 7,8,9

Issue

User downloaded Spectrum Client API installer zip file and installed it. Browsed to where the Client API installed to and sees these items in the Spectrum ClientSDK folder:
 
User-added image


 

Cause

User did not unzip the files before running the install.

Resolution

UPDATED: March 27, 2017
Use WinZip or another program to decompress the Spectrum Client API installer zip file. Then run the Setup.EXE from the unzipped folder.