VERIFIED SOLUTION i

Supported image formats for keyed external image functionality in EngageOne Generate

Product Feature: Utilities

Issue

When attempting to use EPS images as keyed external images for PDF output, EngageOne® Generate is failing.

Cause

EPS images are not supported for PDF output when using external keyed images.

Resolution

UPDATED: October 4, 2018
This supported image types for all output streams are covered in the Programmer's Guide (later known as the Production Guide):

Output device
Supported resource format
AFPDSPage Segment (FS45 & FS10 IOCA) and for printers with the relevant object container support, JPG, EPS, GIF, PDF Page Objects, TIF, BMP
Metacode IMG
PCLPCL bmp – note that this is a proprietary format which is not generally available. Please contact Software Support for more information
PostscriptEPS
LineDataNot applicable
HTMLAny, all images are referenced
IJPDSBMP
VPSEPS
VIPPJPG
PPMLPostscript EPS and BMP
RTFPNG
PDF JPG and BMP