VERIFIED SOLUTION i

Resolve "ERROR 22711: Fatal exception" using HIP from from EngageOne 6.0 with EngageOne Vault 5.3M5

Product Feature: Loader

Issue

"ERROR 22711: Fatal exception" when handling HIP file from V6.0 with 5.3M5 of Vault.

Cause

This version of Vault cannot handle the HIP file from V6.0 of Doc1.

Resolution

UPDATED: November 7, 2017
Updating rmfutil.dll to the 6.0.1430 version may resolve the problem.

Please contact Technical Support.