VERIFIED SOLUTION i

Resolve extremely slow generation of report files while running na-batch in EngageOne


 

Issue

Extremely slow generation of report files while running na-batch with a large input data file.

Cause

The cause turns out to be <JE type="str" name="Meta_Komfort4"></JE> being empty for all records.

Resolution

UPDATED: November 10, 2017
Removing that field from the report allowed the report to be generated in minutes instead of hours.

Making sure the field always has a value should produce similar results.

If neither of those options are workable, customer should upgrade to EngageOne 3.1, as this issue is fixed using this build.