Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
- Remove the insert trays - pull the insert tray straight out from the inserter.
- Remove the jammed material. If necessary, use the manual advance knob to move the material forward.
- Replace the insert trays - slide the tray into the location guides; push until it clicks into place.
Tap the Clear Deck button to clear the paper path of any remaining material.
- Tap the Start button to resume operation.
Once you locate the jammed material, you may need to use the manual advance knob to manually feed paper out of the grip of feed rollers.
The manual advance knob is located behind the drop-down cover at the left front of the inserter.
UPDATED: February 19, 2019