OMR Message - Error Recovery in Relay 2500/3500/4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

If the inserter stops during a job, and indicates an OMR error message:

  1. Tap the Clear Deck button on the control panel. Any envelope at the insertion area will eject into the stacker.
  2. The remaining pages of the current set will feed / fold and eject into the stacker. Manually insert into the envelope if necessary.
  3. The FIRST page of the NEXT set will pre-feed into the feed rollers and stop. Pull the sheet back to the normal feed position .
  4. Tap the Start button to resume operation.

    touchscreen-menu-start-stop-clear

UPDATED:  February 19, 2019