Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
- Pivot the envelope inverter down (shown here) to gin access to the jammed material.
- Remove the jammed material. If necessary, use the manual advance knob to move the material forward.
- Close the access door, make sure to latch it firmly in position.
Tap the Clear Deck button to clear the paper path of any remaining material.
- Tap the Start button to resume operation.
Once you locate the jammed material, you may need to use the manual advance knob to manually feed paper out of the grip of feed rollers.
The manual advance knob is located behind the drop-down cover at the left front of the inserter.
UPDATED: February 19, 2019