VERIFIED SOLUTION i

Solving problems when logging into MapInfo Pro commerce cloud services, such as Geocoding, DriveTime etc

Products effected MapInfo Pro ™
Here are the URL's used if a company's IT Dept. needs to "white list" them, due to Proxy or Firewall issues:
("white listing" is a process whereby specific URL's are allowed to pass through a company's firewall or proxy server when they would otherwise be blocked)

HTTP AND HTTPS
  • *.pitneybowes.com (this will cover a whole bunch of calls we make. If they need it to be more specific use the following)
    • *login.pitneybowes.com
    • *signup.pitneybowes.com
    • *api.pitneybowes.com
 
ALL HTTPS Traffic
  • *.eum-appdynamics.com
  • *dpm.demdex.net
  • *cm.everesttech.net
  • *pitneybowes.okta.com
  • *pitneybowes.sc.omtrdc.net
Example Information Message - encountered when MapInfo was first opened after installation:
"An unexpected error occurred when trying to receive user information based on the email from the server"
UPDATED:  September 19, 2019