Creating or disabling the security pin on the SendPro C, SendPro+

Products affected:
SendPro® C, SendPro®+ (2H20)
Note: If you assigned a security pin when you installed your SendPro® C, SendPro® + machine, you will be prompted to enter it when you power it up or after it has entered the sleep mode.

To create a security pin:
  1. Tap the Settings (gear) icon in the global toolbar.
  2. Tap the Security PIN option in the Device & Network section of the screen.
  3. Tap the Create PIN button.
  4. Enter a 4-digit numeric PIN using the keyboard on the display.
  5. You will be prompted to verify the PIN by entering it again.
To change or disable the security PIN:
  1. Tap the Settings (gear) icon in the global toolbar.
  2. Tap the Security PIN option in the Device & Network section of the screen.
  3. Tap Change PIN or Turn OFF Security PIN, whichever is appropriate.
  4. You will be prompted to enter the current security PIN for either option.
To manually lock your machine:
  1. Tap the user profile icon (as shown below) in the top right corner of the global toolbar.
Image showing the user profile icon
  1. Tap Lock this Device.
Note: the "Device is Locked" screen displays. The screen saver will display shortly after this screen.
Image showing the C-Series screen saver
 
If you forget your Security PIN, tap on the Forgot PIN? link and you will provided a number to call for a new PIN.
 
UPDATED:  23 September 2019