Printing a test print pattern on the SendPro C, SendPro+

Products affected:
SendPro® C, SendPro®+ (2H20)
Printing a test pattern lets you see if the print head is functioning properly or if you have enough ink in the cartridge.
  1. Tap the Settings (gear) icon in the global toolbar.
  2. Scroll down and tap Envelope Printer Maintenance. The Envelope Printer Maintenance screen displays. 
  3. Tap Print Test Pattern.
  4. When the message Print a test pattern? displays, feed an envelope through the machine.
  5. Examine the pattern printed on the envelope:
    • Tap Done if the lines are unbroken and match the "Good" test pattern shown on the display.
    • Tap Clean Print Head if the test pattern has missing or incomplete lines.
      • Once the cleaning operation completes, you must print another test pattern.
      • If this new pattern still has broken or missing lines, you may need to replace the ink cartridge.
Note: If you see no improvement in print quality, do not repeat the cleaning, as cleaning the print head consumes ink.
UPDATED:  20 September 2019